Digital transformation in the justice system is not only about technology. It's about the people who make the system work every day. On the 27th June in Bisho, court officials from across the Eastern Cape came together for the Change Champions and Agents Workshop, hosted by the Office of the Chief Justice (OCJ) in partnership with the Integrated Justice System (IJS) Programme.
The workshop marked a crucial step in preparing courts for the Court Online system, which has now gone live in the Bisho Division of the High Court.
“This wasn’t just another session on technology,” said Ms. Sokutu from the East London High Court. “It felt personal. We are being prepared to lead change, not just implement it. I left feeling empowered, not overwhelmed.”
A Shared Mission for Modern Justice
Participants included court clerks, registrars, administrative staff, and IT personnel, all committed to supporting the rollout of Court Online in their respective divisions. The sessions offered practical guidance, fostered dialogue, and provided clarity on the broader purpose of the system.
“Court Online will change the way we work, but what stood out to me is how much thought has gone into preparing us, the people,” said Mr Mpharo from Makhanda High Court. “The system doesn’t run itself. It needs people to drive it and help others make the shift.”
Mr. Seromo from the IJS Programme Management Office explained how Court Online fits into the national vision for a more efficient, coordinated criminal justice system. With tools to improve transparency, reduce paperwork, and streamline court processes, the platform is designed to benefit both court users and the public.
Strengthening Readiness Through Collaboration
A key focus of the workshop was to equip participants with practical knowledge and a clear understanding of their roles as change champions and agents. More than technical training, the sessions encouraged open conversation, shared learning, and peer support.
“What I appreciated most was the openness,” said Ms Sokutu. “We could speak freely, share our doubts, and find encouragement in each other. It is comforting to know we are not doing this alone.”
Ms S. Nakool, Change Lead for the Court Online roll-out emphasised that continuous support will be available after the launch, including user guides, refresher training, and troubleshooting assistance. The message was clear: help is always within reach.
The way forward is together,” one Ms. Nakool noted. “Every issue we solve now is one less challenge for the next court to face.”
People First, Progress That Lasts
Throughout the workshop, a strong sense of commitment emerged. Colleagues exchanged ideas, reflected on real-life scenarios, and built confidence in their ability to support the rollout of Court Online back at their courts.
June – Youth, Safety & Technology
The MySAPS Mobile App empowers citizens to report crimes, access SAPS services, and remain connected to justice processes in real time.
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